Have questions about returns?
DUE TO COVID-19, NO RETURNS/EXCHANGES ARE ACCEPTED AT THIS TIME.
How do I make a return?
In order to make a return please submit your order number to firstname.lastname@example.org
How many days do I have in order to make a return?
You have 5 days from your delivery date to make a return.
Can sale items be returned?
No, sale items can't be returned or exchanged.
Do you offer refunds?
Yes, you can receive a refund, but it has to be within 5 days from your delivery date.
When will I receive my refund?
Please allow up 7-10 business days for your refund to be issued.
Are there any return fees?
The customer is responsible for their own shipping. If you receive the wrong product or something is broken, we will cover the return cost.
The following items cannot be returned: